Privacy Policy
This Privacy Policy describes how Chromatic Visions Media ("we," "us," or "our") collects, uses, and shares personal information of users of our website, www.chromaticvisionsmedia.com (the "Site"). This policy also applies to information we collect through other channels, such as in person, over the phone, or through email. We are committed to protecting your privacy and ensuring the security of your personal information.
Information We Collect
We collect several types of information from and about users, including:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, postal address, and any other information you voluntarily provide to us through contact forms, email correspondence, or other means.
- Usage Data: We automatically collect information about your interactions with our Site. This includes your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. We use cookies and similar tracking technologies to collect this data. Please see our Cookie Policy for more information.
- Project-Related Information: If you engage our services, we may collect information related to your project, such as scripts, storyboards, images, audio recordings, and other media content.
- Payment Information: When you make a payment for our services, we collect payment information, such as credit card details or bank account information. This information is processed securely through our payment gateway providers.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Improving Services: To provide the services you request, process transactions, and improve the functionality and user experience of our Site.
- Communication: To communicate with you about your projects, respond to your inquiries, and provide customer support. We may also send you newsletters, marketing materials, and other information about our services that we think may be of interest to you. You can opt-out of receiving these communications at any time.
- Analytics: To analyze trends, track user behavior, and gather demographic information for internal purposes. This helps us understand how users interact with our Site and improve our services.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
- Security: To protect the security and integrity of our Site and data, and to prevent fraud and other illegal activities.
Sharing Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, hosting providers, email marketing platforms, and analytics providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Business Partners: We may share your information with business partners with whom we collaborate on projects or offer joint services. We will only share your information with your consent.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Using secure servers and encryption technologies to protect sensitive data during transmission.
- Implementing access controls and authentication procedures to restrict access to personal information.
- Regularly monitoring our systems for security vulnerabilities and implementing security patches and updates.
- Training our employees on data security best practices.
While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including providing our services, complying with legal obligations, resolving disputes, and enforcing our agreements. When we no longer need your personal information, we will securely dispose of it in accordance with our data retention policies.
Your Rights
You have certain rights regarding your personal information, including:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information in certain circumstances.
- Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
GDPR Compliance
If you are a resident of the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR). Chromatic Visions Media is committed to complying with the GDPR and protecting the personal data of EEA residents. Our legal basis for processing your personal data includes:
- Your consent (where applicable).
- The necessity of processing for the performance of a contract with you.
- Our legitimate interests, such as providing and improving our services.
- Compliance with legal obligations.
You have the right to lodge a complaint with a supervisory authority if you believe that we have violated your rights under the GDPR.
CCPA Compliance
The California Consumer Privacy Act (CCPA) provides California residents with specific rights regarding their personal information. Chromatic Visions Media is committed to complying with the CCPA and protecting the personal information of California residents. Under the CCPA, California residents have the right to:
- Know what personal information is being collected about them.
- Access their personal information.
- Delete their personal information.
- Opt-out of the sale of their personal information. Chromatic Visions Media does not sell your personal information.
- Non-discrimination for exercising their CCPA rights.
To exercise your rights under the CCPA, please contact us at [email protected]. We will respond to your request within the timeframe required by law.
Children's Privacy
Our Site is not intended for children under the age of 16, and we do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected]. We will take steps to delete the information as soon as possible.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the "Last Updated" date at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Site after any changes constitutes your acceptance of the revised Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Chromatic Visions Media
Privacy Department
400 Congress Ave, Suite 150
Austin, TX 78701
Email: [email protected]
Phone: 512-555-8899
This Privacy Policy is effective as of October 26, 2023.
Chromatic Visions Media is committed to maintaining the accuracy, confidentiality, and security of your personal information. We continually evaluate our privacy policies and security measures to ensure that your information is protected. Thank you for trusting us with your data.